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At WOWLACE, we aim to provide a seamless and efficient delivery experience for all your lingerie-making supplies. Here's everything you need to know about our delivery process:

Order Tracking: We will provide you with a tracking number once we dispatch your parcel, allowing you to monitor its progress.

Processing Time: The processing of your order will take approximately 1-2 working days. During this time, you will receive a reply from us regarding the status of your order to keep you informed.

Shipping Details: We are offering worldwide shipping from our warehouse located in Viana do Castelo, Portugal. All orders are shipped via CTT – Correios de Portugal (Portugal post service), ensuring reliable and timely delivery. Based on our experience, the average delivery time (in business days) is as follows: for Portugal - 1-2, within Europe - 3-5, United Kingdom - 4-5, USA - 5-7, Canada - 5-9, Australia/New Zealand - 8-11, and to others countries - 6-11, depending on the distance. During major holidays (such as Christmas), there may be additional delays. On our side, we try to process and ship orders as quickly as possible.

Free Shipping: We offer free shipping for orders over 100 EUR within the European Union, and 60 EUR within Portugal, making it easier and more affordable for you to get the supplies you need.

Thank you for choosing us for your lingerie-making supplies. We are committed to providing you with the best service possible. If you have any further questions about your delivery, please don't hesitate to contact us via email at [email protected]